Helping Accommodation Operators Succeed with Proven Experience and Passion
Emily Stephens - Accommodation operator & founder
In providing coach and mentor sessions I’m sharing my knowledge, expertise and insights with people who are keen to learn and grow their operation. With a focus on helping accommodation providers to understand their property and build a successful accommodation businesses, bringing their vision of the property to life.
While staying up to date with the current technology and trends it’s important to seamlessly combine them with the strong foundations of traditional home style hospitality. It is this combination that has allowed me to succeed in the accommodation industry.
My experience in the industry started over 20 years ago. Holding many management positions including running small properties in the country and as a manager of large operations in the city. Both in Australia and during my travels overseas, my whole career has been in the hospitality and tourism arena. I appreciate the many different aspects hospitality, tourism and the accommodation industry has to offer.
As an experienced hands-on manager, I understand the importance of achieving competency in all aspects of the business. From marketing to maintenance, cleaning to customer service the job of an accommodation business operator is extremely varied. Providing simple management solutions to help new operators through the maze and enable them to grow their business. I like to refer to it as a “Jill or Jack of all trades”
Collaboration is key, I love meeting new people in the industry and look forward to creating new connections while helping businesses with change and growth.
With a passion for helping others and an appreciation of the accommodation industry, the logical step for me was to provide a service supporting and helping accommodation operators to their own success in the industry.
Vision & Goals
The Accommodation Project is dedicated to helping new and established accommodation providers achieve their business goals and reach new heights of success.
Our vision is to empower your business and improve the overall level of accommodation. With our expert guidance and support, independent accommodation businesses areas have the opportunity to thrive and reach unprecedented levels of growth.
Whether you are a new owner embarking on an exciting journey or an established manager looking to straighten out any issues, we are here to guide you and redirect your passion into a successful business. Join us today and let us help you build the business of your dreams
Consultation Agreement
The service is professional and confidential. An agreement is put in place to protect both parties to ensure a high standard is achieved and goals are met for all involved. Any additional consultations will be quoted on.
By using fresh perspectives and implementing small but effective changes, you will experience a significant return on investment in the long run
Three quick facts about Emily
1. I'm very much a morning person. Love a beautiful sunrise and working out, sets me up for a great day.
2. Operations, procedures and logistics are enjoyable for me. Tedious for some, however I love creating a system that works.
3. Country/regional areas are my favourite places to be. There is so much beauty in the country including the people, the relaxed atmosphere and the community spirit.
Starting The Accommodation Project combines my passion for the accommodation industry and helping others build their success