Your Accommodation Business Performance Audit Results
Thank you for taking the time to complete the audit.
You’ve taken a valuable step in understanding where your business stands and where to focus next.
Your responses provide insight into how your property is tracking — and how I can help you move forward with more confidence and clarity.
6- 12 points: You’re Running on Basics
Your Results
You might be new, rebuilding, or unsure where to focus first. It’s OK we all start somewhere.
Your property is operating ok, but it’s likely you’re doing most things yourself, reacting to problems as they arise, and relying heavily on online travel agents for bookings.
There’s a lot of potential to improve your systems, visibility, and income — and it doesn’t need to be overwhelming.
Next Step:
👉 Explore the New Owners Pathway – a guided foundation program designed to help you confidently run your property with clarity and structure.
12 - 20: You’re Building Momentum
You’ve made progress and are doing many things well. You likely know your guests, have some systems in place, and are getting regular bookings — but you might feel like you’re always “on” or stuck in the day-to-day
You’re on your way, but there are key areas that could use attention. Small improvements can make a big difference — especially when it comes to time, confidence, and revenue.
Next Step:
👉 Take a look at the Manager’s Method – A hands-on, practical program designed to help you improve consistency and performance across your operations
20 - 30: You’re in a strong position
You’ve got good systems in place, and it shows.
There’s likely still room to refine your guest experience, streamline tasks, or grow your revenue.
You’re clearly on top of things and showing signs of a well-managed property. Well done! The key now is to maintain momentum, avoid burnout, and continue to grow.
Next Step:
👉 Join the Monthly Mentoring Program – personalised guidance and accountability to help you stay on track.
Whatever stage you’re at — there’s a way forward.
You don’t have to do this alone. Whether you’re just starting out or ready to grow, I’m here to help you find the right next step for you and your property.
Book a Free Chat - A friendly, no-obligation conversation to help you move forward with confidence.
It was helpful and informative especially being a new manager. Emily was amazing - Matthew Flinders
Emily Stephens- Accommodation coach & mentor with over 20 years experience